Privacy Policy

Last update: (Dec 2, 2021)

This privacy policy outlines how EyesGram (“us”, “we”, or “our”) operates https://eyesgram.ca (the “Site”) may collect, use, and secure your personal information.
We may collect your information in written or electronic documents while you use our service.
By using any of our service, you acknowledge that you have had the opportunity to read over the Privacy Policy and agree to the collection and use of your personal information.
If you have any questions or concern, please contact us via email.

Contact E-mail: customer_support@eyesgram.ca

Collection of Information
Voluntary collection
These are the personal information that you give us when you create an account at EyesGram and make a purchase.
All information is stored in our database.
The personal information we collect from you includes but is not limited to:
- legal and preferred names
- gender
- age
- mailing address and billing address
- email
- gift card information
- phone number
- prescriptions
- invoice
We may collect this information while we communicate with you via:
- email
- phone
- customer support
- customer feedbacks
- other third party social-media sites
Automated collection
Certain personal information is also automatically collected when you visit our website, use our service, and contact us. This can include:
- device and software characteristics, IP address, browser information, type of connection information (cellular and Wi-Fi), and other statistics
- communications with us (day, time, contact details, content)
- your activities on our website
- Geo-location data (GPS data, mailing and billing addresses)
- social media information if you contact us through this medium
Communications
We may use your Personal Information to contact you with newsletters, marketing, or promotional materials.
Data Usage
We use your information to help enhance our customers’ experiences and further develop our services.
Your personal information may be used to:
- process or fulfill purchases to provide flawless service and prevent mistakes in order
- help protect EyesGram and our customers from fraud and theft
- prevent any illegal activity that could occur using our service
- identify devices about accessing our services
- analyze data for the improvement of our service and provide better recommendations
- promote our content in and out of the website
- share or disclose information to government agencies and authorities, partners, and any third party
Cookies Used on the Site
We use Google Analytics to analyze page use, page interactions and paths through the Site to evaluate and develop our Site.
We may also record certain information that customer provide during a Site purchase or other process.

This information allows us to understand individual needs more accurately. For more information on how Google uses the data collected via this serivce, check out : http://www.google.com/policies/privacy/partners/

To opt our of being tracked via Google Analytics, you can also use Google's opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
Sharing Information with Third Parties
Some of the information you provide to us may be shared with our providers that are located outside of Canada.
For these providers, we require them by contract to only process personal information in accordance with our instructions and in compliance with applicable laws.
We also require to the service providers to safeguard the security and confidentiality of the personal information that they process by implementing appropriate security measures.
Data Security
EyesGram employ strategies to protect our website and your information from breaches and theft.
We will continue to monitor the access to personal information and implement measures to prevent the usage of our services and your information for any malicious intent.
Any of our employees working with personal information will be trained to follow the privacy policy of our company.
We may choose to disclose information with certain service providers, affiliates and subsidiaries, third party application providers, analytics partners, and advertising partners in order to provide a better experience for our customers
Your Choices
At any given moment and time, you are able to unsubscribe from contacting you about promotional offers and administrative activities.
You may choose to not accept cookies from tracking your activity while using our service.
We are not responsible for your use of third-party software while accessing our service.
You have the right to update or correct any of your personal information.
We will not be responsible for updating any incorrect or out-of-date information.
Children’s Personal Information
If personal information of a minor age child has been provided to us without a consent from a parent or a legal guardian, please contact us at: customer_support@eyesgram.ca
It is forbidden by law to provide personal information of minor age users without the agreement of a parent or a legal guardian.
Disclosure
We may disclose your information, in case when it is required by law, court order or in the good faith belief that disclosure is advisable.
By using EyesGram website, you consent to the above uses of your data.
Changes To This Privacy Policy
This Privacy Policy is effective as of (Dec, 2 2021) and will remain in effect except when the provisions are notified in the future, which will be in effect immediately after being posted on this page.
EyesGram reserve the right to change or update our Privacy Policy at any time.
When you continue to use the Service after there is any modification to the Privacy Policy on this page, it will constitute your acknowledgement of the modification and your consent to abide by the modified Privacy Policy.
If there is any material changes to the Privacy Policy, we will notify you by email address you have provided us or by posting a notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at customer_support@eyesgram.ca